Studies that highlighted the importance of factoring in uncertainty into processes suggested that there are patterns that are important in how our world is known to us.
In quantum physics, elementary particles can be described in terms of their certain mass, volume etc. and in terms of their more uncertain wave characteristic. When I thought about human behaviour and in particular families in this way I noticed some parallels.
When we view a family from one perspective (as a census taker might) we see a certain fixed entity. For example, Mammy, Daddy and a fixed number of children, or perhaps Mammy and a number of children, or Daddy and one child etc. living in a certain place, going to certain work and/or schools, having breakfast and dinner at a certain time, doing everyday tasks that can be observed and measured. This is a quantitative way of looking at the family.
But when we view a family qualitatively (as a family support worker might) we observe uncertain patterns of behaviour generated by continual movements within and through the boundaries of the family.
Now I would like to distinguish between uncertain and unpredictable here. Patterns of behaviour, which will almost always have an element of predictability, can never be said to be certain because behaviour is governed by whatever we are feeling at a particular time.
This is an important point.
The uncertain patterns are almost always very complex, and, in terms of description, they are just as important as the certain characteristics of the family.
When we measure an aspect of the family from the reductionist (quantitative point of view as I described a few paragraphs above), the patterns might be left out, (or conveniently ignored if they do not fit in with our preconceived beliefs about how things should be), but from the perspective of systems theory the patterns are real, and cannot be ignored.
The patterns in each family extend out into the extended family, then into the community and then society at large, forming more and more complex patterns.
We can also examine a process from these two perspectives.
Take, for example, ‘the process of successful integration of immigrants to Ireland’.
This is something that is dynamic – and will probably involve considerable change over time in planning of education, housing, employment, health etc. The numbers can be determined in a census (quantitative) by including a standard ethnic identifier in the census questions, and then count the numbers of the different boxes ticked as Iranian, Nigerian, Polish, etc. etc. The results will give us fixed entities.
However, when we view immigration systemically, we are more interested in both gifts and problems that immigration brings, the emotional wellness or otherwise of the immigrants, their employability, language skills, culture, as well as a host of other factors which include the warmth of welcome of our native population, our own sense of identity, emotional intelligence, our general level of fear, and even our overall health.
And the well-trotted-out argument that because we emigrated in large numbers ourselves we should welcome immigrants with open arms will cut little ice with me if my level of fear is higher than my level of trust.
In this project, our overall levels of confidence, fear, anger, optimism etc. will all be influential, and the patterns that arise from immigration are potentially influenced by all the above.
So, as much (if not more) attention needs to be given to these systemic factors in planning and designing responses and making decisions, as to the numbers of each ethnic minority.
Getting away from immigration, let us look again at the second half of this post on Complexity where I pondered on whether or not scientific discoveries can be value free. Very often, in advances in science, engineering etc. that bring changes in our lives, patterns are ignored – particularly if their presence threatens those who are promoting the advances, or have something to gain from them, or do not have the emotional intelligence to grasp the implications of the patterns.
For example, considering human society at large, the long-standing pattern of humans to be destructive towards self and others cannot be ignored when we are experimenting with uranium, plutonium and similar substances so we can develop nuclear energy which is intended for peaceful means.
And this same self-destructive pattern is completely ignored when it comes to manufacturing cars that can go at very high speeds. (This was already discussed in the description of corporate closed-ness in the Chapter on Power and Control in Society in the previous Section).